Role Summary:
- To assure the quality and stability of Autoline applications through a structured testing and evaluation process.
- To contribute to the preparation of functional and technical development specifications.
- To maintain the useability of software for its intended use.
- To develop and maintain supporting documentation (e.g. helpfiles and release notes) for the application software.
- To form part of the team which ensures that Autoline applications maintain their market leading position around the world.
Key Requirements:
- An extensive knowledge of the Autoline application software
- A reasonable understanding of current operating systems (UNIX, MS Windows etc.).
- A reasonable understanding of the current application development tools (KCML).
- A good understanding of current MS applications such as Word, Powerpoint and Excel as well as HTML editing tools.
- Have a willingness to learn new tools and technologies.
- A working knowledge of the retail and wholesale automotive distribution process.
Key Responsibilities:
- Test fixes, enhancements and new functionality developed for Autoline.
- Develop, maintain or upgrade the help files and release documentation for fixes, enhancements and new functionality, in keeping with industry standards, market needs and in line with the product release schedule.
- Assist Technical Authors with their product related queries as required.
- Assist and advise as necessary in the creation and maintenance of standard data files.
- Make best use of the outline documentation provided by the analyst/programmer in the test and documentation processes.
- Provide familiarisation training on new software to other staff and customers where required.
- Assist in the implementation of pilot versions of new software including attendance at customer sites where necessary.
- Attend customer meetings as required, documenting the results and prepare from this the outline development specifications where necessary.
- Keep adequate records of test procedures and supporting information.
- Ensure that all documentation development is secured on a daily basis and backed-up to an off-line medium regularly.
- Assist support operations in the resolution of problems with application software.
- Advise other departments as required on best practice methods in the areas of test, documentation and test systems management.
- Good English language skill
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