RESPONSIBILITIES
Technical setup consisting of: Creating ESS transactions and menus in SAP Portals and configuring the SAP backend system
Configuration of ESS workflows
Setup of Test and Live user for ESS
Testing ESS solution
Advising other implementation consultants on specific configuration needed for ESS functions
Implement client’s requirements using ADP’s Implementation Methodology and ADP GlobalView product (based on SAP)
Liaising with product team on enhancements to be delivered for ESS
Provide technical advice on Single-Signon Solutions
Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
Ensure that all deliverables (ESS Setup) is completed on time and accurately as per project schedule.
Maintain up to date knowledge of the SAP Products, of SAP related news and developments and any developments to the product and its competitors.
Maintain up to date knowledge of the ADP GlobalView template.
Minimise ADP’s exposure to risk while focusing on appropriate application of the ADP GlobalView template to maximise the value to the client
Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development. Seek to act as a mentor and actively support fellow team members in an effort to develop their respective skills.
Assist with 1st level support by providing telephone support to First Level Support members and Client Super Users when required.
Liaise with the ADP Project Manager and consultant assigned to the project, providing regular status updates and early warning of any slippage/ problems that may occur.
Provide relevant on the job training and knowledge sharing for junior team members.
Escalate issues to project manager/ project lead including task slippage.
Knowledge of support methodologies including usage of an Issue tracking system.
QUALIFICATIONS & EXPERIENCE
Appropriate tertiary level education or equivalent industry experience
3- 5 years experienced in IT/ ERP and/or Payroll/HR Industry
Good technical knowledge of SAP R/3, SAP Enterprse portals, workflow and Web Technology
Preferred SAP Technical background either Basis or ABAP, functional Payroll/HR knowledge an advantage
3-5 years SAP experience
General Web technology
SAP Enterprise Portal EP 6 experience with: user management, content management and system management
Able to create iViews, pages, workset and roles
Experience with Webdynpro ESS/MSS configuration in SAP
ABAP knowledge to check reports, debug etc
SAP authorisations
Internet Transaction Server knowledge
Workflow definition, runtime setup and trouble shooting
Unix knowledge
SAP ESS/MSS functional knowledge gained by project experience
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